USA Domestic Shipping Policy 

Shipment processing time 

Orders received before 5pm EST on business days will be processed and shipped within 2 business days. 

Shipping rates and delivery estimates

Shipping rates for your order will be based on your shipping method selected and displayed upon checkout.


Shipment method 

Estimated delivery time 

Shipment cost 


3 - 8 business days 



2 business days 

Calculated at Checkout


We do not ship to Alaska, Hawaii, Puerto Rico, Indiana or U.S Territories. Orders must ship to a single address. You will have to place multiple orders if you wish to ship to additional addresses. 

Shipment to P.O. boxes or APO/FPO addresses 

We do not ship to P.O. boxes or APO/FPO addresses. 

Shipping errors & disputes 

It is your responsibility to ensure the accuracy of the shipping address during the time of purchase. If you enter and confirm an order with the wrong shipping address and fail to notify us before the order is packaged and shipped, you will be held responsible for any shipping costs related to returning the incorrectly shipped order and/or shipping costs related to shipping a new order (if required) to the correct address. 

Shipment confirmation and order tracking 

Once your order is packed and scanned for pickup you will automatically receive confirmation email with a tracking number so you can track your shipment. 


Puro Canada Inc. is not liable for any products delayed, damaged or lost during shipping. If you received your order damaged, please contact our support team directly at to file a claim. Please save all packaging material and damaged goods before filing a claim. 


Returns Policy 

Nutroz Refund and Return Policy within 15 days of receipt