Last Updated: August 23, 2021
PERSONAL INFORMATION WE COLLECT
We may collect your personal information through the Site when you purchase any of our products, register your products for a warranty, contact us in any way regarding your orders or interest in our products, and when you use our Site, including when you navigate on it. We may also have collected your personal information if you provided us your contact information through our previous website, www.getpuro.com.
The personal information we collect from you may include your name, mailing address, email address, phone number, the names and contact information from gift recipients to whom you direct us to send our products, and any personal information you voluntarily provide to us. We may also collect recordings of customer service calls made to our customer call center. We maintain records of products purchased. We may also collect your IP address, mobile advertising identifier, information about your device and browser type, your browsing and search history on our Site, and information regarding your interaction with our Site and our advertisements.
We work with vendors who conduct services on our behalf, including vendors who conduct payment processing. Those vendors may collect personal information from you when you are making a purchase from us.
HOW WE USE PERSONAL INFORMATION
We may use your personal information to fulfill your orders; conduct marketing and advertising. respond to repair, warranty, or return requests; respond to your inquiries and to protect and defend our network, property and legal rights.
We may use the aggregate data we collect to perform business analytics.
HOW WE SHARE PERSONAL INFORMATION
We may share your personal information with service providers that perform services for us, such as payment processors, advertising networks, technical support and assistance regarding the Site.
We may also share your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also share your personal information with third parties to help detect and protect against fraud or data security vulnerabilities. And we may transfer your personal information to a third party in the event of a merger, reorganization of our entity or other restructuring.
The Site is not directed to children under 13, and we do not knowingly collect or sell the personal information of minors under 13. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below so that we may delete their personal information.
CALIFORNIA SHINE THE LIGHT
For California residents, California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers regarding disclosures, in the immediately preceding calendar year, of certain types of personal information to third parties for the third parties' direct marketing purposes. We were not in business in 2020 and have not disclosed such personal information to third parties for their direct marketing purposes.
LINKS TO OTHER WEBSITES
Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the website. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.
When you visit the Site, we may place a “cookie” or other online tracking device (e.g. web beacons) that recognizes you when you visit the Site, such as by assigning a session ID. The cookies we place may also collect information about your IP address or the actions taken in connection with the Site or on other websites you may visit. This information helps us improve the functionality of the Site and facilitates the delivery of advertisements for products or services that you might be interested in receiving.
HOW WE RESPOND TO DO NOT TRACK SIGNALS
“Do Not Track” is a web browser setting used by some browsers. At this time, we do not respond to such “Do Not Track” signals.
We implement and maintain reasonable security safeguards that are appropriate to the size and complexity of our entity, the nature of our mission, and the sensitivity of the personal information that we collect.. However, we cannot guaranty absolute security, as even the most robust safeguards may not always be able to prevent all breaches of security.
We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us at 1-888-708-7868 or nutroz, c/o Of Puro Canada Inc., 11 Centennial Drive, Penetanguishene, Ontario, Canada, L9M 1G8.
QUESTIONS AND CONTACT INFORMATION
If you can always contact us for more information at 1-888-708-7868, or by mail at: nutroz, c/o Of Puro Canada Inc., 11 Centennial Drive, Penetanguishene, Ontario, Canada, L9M 1G8.